Privacy Policy

AK Trades ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, membership, AK Trades web app, Telegram messaging, channel, educational content, and related services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

Information We Collect

Personal Information You Provide

When you register, subscribe, or interact with our Services, we may collect:

• Full name, email address, phone number, and mailing address
• Payment and billing information (processed securely via third-party payment processors)
• Account credentials (username and encrypted password)
• Profile information and investment preferences
• Correspondence, support requests, and feedback you submit

Information from Third Parties

We may receive information about you from:

• Payment processors and financial institutions (for billing purposes)
• Social media platforms (if you connect an account or use social login)
• Analytics providers and advertising partners
• Identity verification services (where legally required)

How We Use Your Information

We use collected information to:

• Create and manage your account and subscription
• Deliver educational content, courses, newsletters, and real-time teaching
• Process payments and manage billing
• Send transactional emails, account notices, and service updates
• Improve our educational materials and platform functionality
• Respond to customer support requests
• Comply with legal obligations and enforce our Terms of Service
• Detect and prevent fraudulent or unauthorized activity
• Conduct analytics and research to improve our Services

Sharing of Information

We do not sell your personal information. We may share your information with:

Service Providers

Trusted third-party vendors who assist us in delivering Services, including payment processors, email delivery services, cloud hosting providers, analytics tools, and customer support platforms.

Legal Requirements

We may disclose information when required by law, regulation, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of our Company, our subscribers, or the public.

Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before such a transfer occurs.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, analyze usage patterns, and deliver targeted content. You may control cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as your account is active, as necessary to provide our Services, or as required by law. Upon account termination, we will delete or anonymize your data within a reasonable period, except where retention is required for legal, tax, or regulatory purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date, and where appropriate, by email notification. Continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact AK Trades via email: support@alekhyatrades.com.